Merge to a new document and print that - I suspect the printer is expecting
a manual input from this merge (e.g labels or envelopes).

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Graham Mayor - Word MVP
My web site www.gmayor.com
Word MVP web site http://word.mvps.org
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> When i use the mail merge on the Tools menu i can successfully
> complete the 3 steps of the mail merge helper and the resulting
> document looks great. But, i can not get it to print. The printer
> light starts flashing and continues forever. This is the only
> problem i have with this printer.