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MS Office Forum / Word / Mailmerge and Fax / June 2007Not printing to correct tray
I have a user who is using mail merge to create envelopes. However when she does the print and selects tray 1 (The tray with the envelopes) when the print job arrives at the printer it is going to the default tray with 8 1/2 X 11 1/2 paper in tray 2. Any ideas on why it is selecting the default tray instead of the tray 1. Also this is not an issue when she prints a single envelope. If you are merging envelopes, it pays to use an envelope template (create your own or use one you can download from my web site) and set the tray parameters in page setup.  Signature<>>< ><<> ><<> <>>< ><<> <>>< <>><<> Graham Mayor - Word MVP My web site www.gmayor.com Word MVP web site http://word.mvps.org <>>< ><<> ><<> <>>< ><<> <>>< <>><<> > I have a user who is using mail merge to create envelopes. However > when she does the print and selects tray 1 (The tray with the > envelopes) when the print job arrives at the printer it is going to > the default tray with 8 1/2 X 11 1/2 paper in tray 2. Any ideas on > why it is selecting the default tray instead of the tray 1. Also this > is not an issue when she prints a single envelope.
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