Is the active document protected?

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Hope this helps.
Please reply to the newsgroup unless you wish to avail yourself of my
services on a paid consulting basis.
Doug Robbins - Word MVP
> The Mail Merge toolbar is visible above my template but unusable because
> it
> is grayed out. This has not happened before.
Also, are you sure that it is all grayed out? Initially only the two
left-most buttons - Main document setup and Open Data Source are enabled.
Until you have dealt with those issues, the other buttons cannot be used.

Signature
Hope this helps.
Please reply to the newsgroup unless you wish to avail yourself of my
services on a paid consulting basis.
Doug Robbins - Word MVP
> The Mail Merge toolbar is visible above my template but unusable because
> it
> is grayed out. This has not happened before.