Winfax interferes with Word document (Repost)

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Mac - 20 Nov 2003 17:50 GMT

Repost from "General Questions"

I have a question that is actually for someone else so
forgive me if I can't offer enough informaton. I can try
to get more if need be.
He says Winfax "would not allow me to access any of my
Word documents". When he uninstalled Winfax, Word worked
fine. But now he doesn't have Winfax.
Can anyone help steer us in the right direction?
Thanks
.

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Peter Jamieson - 20 Nov 2003 18:19 GMT

Was the problem that if he double-clicked on .doc files in Windows Explorer,
nothing happened or the .doc files opened in something other than Word? Did
the .doc files open ifhe opened Word first then used File|Open?

Which version of Windows, Word, Winfax?

--
Peter Jamieson - Word MVP

> Repost from "General Questions"
>
[quoted text clipped - 7 lines]
> Thanks
> .

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Mac - 20 Nov 2003 19:20 GMT

Thanks for responding.

Windows XP, Word 2000.

I am still waiting on what version of WinFax and more
info, could be tomorrow.
I will get back.

:o)

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Peter Jamieson - 20 Nov 2003 19:44 GMT

BTW you should really visit Symatec's support website at

http://www.symantec.com

or specifically

http://www.symantec.com/techsupp/winfax/

--
Peter Jamieson - Word MVP

> Thanks for responding.
>
[quoted text clipped - 5 lines]
>
> :o)

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Mac - 21 Nov 2003 12:47 GMT

I think I may have found the solution, THANKS!

>-----Original Message-----
>BTW you should really visit Symatec's support website at
[quoted text clipped - 19 lines]
>
>.

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