lily10,
Try saving the Quickbooks database, as a *.CSV (Comma Separated Value) file.
Then either use this new file as your data source for the mail merge. Or
import the *.CSV file into Excel, and save it as an Excel file, then use
this as your data source for the mail merge.

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Rich/rerat
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I am trying to import the names/addresses from a Quickbooks database into
Word so taht I can then print them off on a DL envelope and I cannot seem to
do this - can anyone help me please? Thanks!