An address can be any number of lines (unless constrained by a frame on an
envelope - and that can be fixed , see
http://www.gmayor.com/changing_envelope_layout.htm ).
I guess you are using the AddressBlock field? Don't! Use the individual
fields that make up the address -
http://www.gmayor.com/mail_merge_labels_with_word_xp.htm may help?

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Graham Mayor - Word MVP
My web site www.gmayor.com
Word MVP web site http://word.mvps.org
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> i have a title that needs to be added into my address for mail merge
> but it won't show the title. the maximum amt of lines it will show
> for an address is 4 lines.
>
> how do i add the 5th line?