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MS Office Forum / Word / Mailmerge and Fax / October 2007

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Setting Lotus Notes as Mail Service

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Ray S. - 30 Oct 2007 15:27 GMT
Does anyone know what I have to do to be able to use Lotus Notes as my Mail
Service for mail merging?
Peter Jamieson - 30 Oct 2007 17:47 GMT
I think you're more likely to find an answer to this in a Lotus support
group. You would certainly need to make the Notes Client the default e-mail
client on your system and ensure that any MAPI support was enabled. However,
when I last tried (several years ago now) I was unable to set up Word to
merge more than one record at a time without human intervention (I think it
was to save the generated Notes e-mails). Also, you are unlikely to see any
output at all if you are merging to HTML format.

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Peter Jamieson
http://tips.pjmsn.me.uk

> Does anyone know what I have to do to be able to use Lotus Notes as my
> Mail
> Service for mail merging?
Ray S. - 30 Oct 2007 18:49 GMT
Thanks Peter,

You may be right. I did have a heck of a time getting it to work, but I
finally had it so I could merge directly to Lotus Notes, but this was in
Office 2000. When I "upgraded" to 2003, the whole thing stopped working. The
mail merge interface wizard is gone in 2003, and I have even less control
than 2000 offered. I cannot configure the MAPI service like I could in 2000.
Now, even if I try to run Outlook I get an error: "set of folders could not
be opened..." and I can't even set up a new .pst mailbox folder. This is
extremely frustrating. I wish Microsoft had a little more concern for
compatibility when they do upgrades.

> I think you're more likely to find an answer to this in a Lotus support
> group. You would certainly need to make the Notes Client the default e-mail
[quoted text clipped - 7 lines]
> > Mail
> > Service for mail merging?
Peter Jamieson - 31 Oct 2007 14:13 GMT
Can you remember anything about how you did MAPI configuration for Office
2000 + Notes?

A problem with MAPI is that there can only be one MAPI.dll and MAPI32.dll,
and when you install anything that provides its own MAPI dll, things can get
confusing. I don't know a /good/ place to start to investigate this stuff,
but

http://msdn2.microsoft.com/en-us/library/ms528324.aspx

may provide some background info. ("MAPI Stub library" is probably the thing
to search for).

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Peter Jamieson
http://tips.pjmsn.me.uk

> Thanks Peter,
>
[quoted text clipped - 26 lines]
>> > Mail
>> > Service for mail merging?

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