mailmerge and lables

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Gilbert - 24 Nov 2003 13:56 GMT

I have word 2002 under XP Windows and when I try to create a list for mail merge it come up as " this operation cannot be completed because of dialog or database engine failure". I also can not do labeles it will not print. I have already updated xp and word 2002 for new updates. What else

thanks

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Peter Jamieson - 24 Nov 2003 17:26 GMT

Where are your addresses stored?

If they are stored in an Outlook Contact folder, try starting Outlook,
opening the contact folder, then Outlook Tools|Mail merge, which gets the
addresses into Word using a different method. You may need to change some of
the field names/mappings if you use e.g. "Title".

--
Peter Jamieson - Word MVP

> I have word 2002 under XP Windows and when I try to create a list for mail merge it come up as " this operation cannot be completed because of dialog

or database engine failure". I also can not do labeles it will not print. I
have already updated xp and word 2002 for new updates. What else ?

> thanks

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ccjcic - 03 May 2004 15:03 GMT

I am not pulling from a list, I am trying to create a new list and a
soon as I click on create new list....I get this same erro
message....Help

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