Word 07 cannot save file after merging

Word 07 cannot save file after merging - system generated name

Thread view:

Enable EMail Alerts

Start New Thread

Thread rating:

Daniel Nelson - 06 Dec 2007 20:16 GMT

Greetings!

I use Word 07 to open a Word 03 mail merge main document, then run merge
using Word 03 source - I can edit contacts or change sources without issue.
When closing main document, I get a prompt "Sj67yt.doc is a mail merge main
document that is attached to a data source...that has not been saved. Do you
want to save Sj67yt.doc?"

While "Sj67yt.doc" should actually show the main file's name, it does not
- this is system generated, and changes from attempt to attempt. Also, it
fails with a Read-only access message.

Has anyone else seen this? I know I can change the data source to a new
XLSX or DOCX file, but I was hoping my customers wouldn't have to recreate
all their sources.

Thanks in advance,

Daniel

Reply to this Message

Peter Jamieson - 07 Dec 2007 07:22 GMT

Are these data sources on network drives? And do they work if they are moved
to local hard drives? If so, the answer is that this problem has been
noticed and brought to Microsoft's attention. However, I do not work for
Microsoft and do not know what the timetable for a fix might be.

Signature

Peter Jamieson
http://tips.pjmsn.me.uk

> Greetings!
>
[quoted text clipped - 19 lines]
>
> Daniel

Reply to this Message

Daniel Nelson - 07 Dec 2007 13:35 GMT

Peter -

Thanks much for replying. The files do reside on network drives, but I
believe the issue follows even when they are copied locally (I will be
verifying that today).

Can you point me to any info from MS on this? I'd like to bring this up
to our TAM (we are an EA and Select customer) but it helps if I can point to
their own info.

Thanks again,

Daniel

> Are these data sources on network drives? And do they work if they are moved
> to local hard drives? If so, the answer is that this problem has been
[quoted text clipped - 23 lines]
> >
> > Daniel

Reply to this Message

Peter Jamieson - 07 Dec 2007 14:10 GMT

> Can you point me to any info from MS on this?

Unfortunately not. It may be worth making your own report to Microsoft,
particularly if you think the issue also affects data sources on local
drives.

Signature

Peter Jamieson
http://tips.pjmsn.me.uk

> Peter -
>
[quoted text clipped - 44 lines]
>> >
>> > Daniel

Reply to this Message

Daniel Nelson - 07 Dec 2007 14:20 GMT

Excellent, thanks!

> > Can you point me to any info from MS on this?
>
[quoted text clipped - 49 lines]
> >> >
> >> > Daniel

Reply to this Message