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MS Office Forum / Word / Mailmerge and Fax / December 2007Nothing happens when I emailmerge
Hi MVP's. I'm a little desperate to get this working. I have been doing and teaching this for years on all older version so why can't I make it work on 2007? Here's what I do: Open Outlook (leave Word closed) and select certain Contacts ( group by State, then Category go get the batch I want) Tools | Mailmerge Choose Merge to email | Type a subject | OK - Word starts up Use the Insert merge fields button to get to Outlook's data fields and pop them in Finish and Merge | Send email messages. Nothing happens. No emails sent. No messages on screen. This exact sequence has worked on all previous versions. I leave it with all the default settings eg Selected Contacts and HTML. I click ONLY what's described above. Honest. Regards Judy Gleeson MVP Outlook Trainer and Consultant There are various articles about using Outlook here: www.judygleeson.com Canberra, Australia FWIW it does work here (Office 2007 SP1) Unfortunately this problem is not unknown, even on those old versions, but I have never been able to find the underlying cause. The thing that seems to fix the largest number of problems in this area is to do a check and repair (i.e. Office button->[Program] Options->Resources->run Microsoft Office Diagnostics) Also, if you've just moved to SP1 it seems I am not the only one who has had to save and delete Word's Data key in the registry to get some things to work again (see http://word.mvps.org/FAQs/AppErrors/ProbsOpeningWord.htm ).  SignaturePeter Jamieson http://tips.pjmsn.me.uk > Hi MVP's. I'm a little desperate to get this working. I have been doing > and teaching this for years on all older version so why can't I make it [quoted text clipped - 25 lines] > There are various articles about using Outlook here: www.judygleeson.com > Canberra, Australia darn - ran diagnositics yesterday - didn't help. Don't have SP1 installed - heard too much scary stuff about it to jump in yet. I will read the link and see if that helps. Regards Judy Gleeson MVP Outlook Trainer and Consultant There are various articles about using Outlook here: www.judygleeson.com Canberra, Australia > FWIW it does work here (Office 2007 SP1) > [quoted text clipped - 38 lines] >> There are various articles about using Outlook here: www.judygleeson.com >> Canberra, Australia The Data key can be corrupted even without SP1, of course :-) If deleting it does work for you, that could prove to be a really useful piece of information. SignaturePeter Jamieson http://tips.pjmsn.me.uk > darn - ran diagnositics yesterday - didn't help. > [quoted text clipped - 54 lines] >>> There are various articles about using Outlook here: www.judygleeson.com >>> Canberra, Australia winword.exe /a fixed it yippeeeeeeee! Regards Judy Gleeson MVP Outlook Trainer and Consultant There are various articles about using Outlook here: www.judygleeson.com Canberra, Australia > The Data key can be corrupted even without SP1, of course :-) > [quoted text clipped - 60 lines] >>>> www.judygleeson.com >>>> Canberra, Australia Good, thanks for posting the solution back... SignaturePeter Jamieson http://tips.pjmsn.me.uk > winword.exe /a > [quoted text clipped - 73 lines] >>>>> www.judygleeson.com >>>>> Canberra, Australia I let the Outlook MVPs know and sent them the link too. We get questions about this as well :) Regards Judy Gleeson MVP Outlook Trainer and Consultant There are various articles about using Outlook here: www.judygleeson.com Canberra, Australia "What do we live for, if it is not to make life less difficult for each other?" George Eliot > Good, thanks for posting the solution back... > [quoted text clipped - 76 lines] >>>>>> www.judygleeson.com >>>>>> Canberra, Australia |
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