Are you sure that Table > Show gridlines is checked *when the table document
is on screen*.
You don't actually have to have the gridlines displayed to use the document
as a table. Simply insert your fields in the top left of the page. The merge
wizard or merge toolbar will do the rest
http://www.gmayor.com/mail_merge_labels_with_word_xp.htm
Isn't Christmas Eve a bit late for thinking about sending your Christmas
cards?

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Graham Mayor - Word MVP
My web site www.gmayor.com
Word MVP web site http://word.mvps.org
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> Going through Tools- Letters and Mailings-Labels, when I click on
> labels a label document should come up but doesn't although I have
> show gridlines ticked. I have tried everything to print labels to
> sent by Christmas cards but cannot even get the Avery labels to come
> up, it is just not working. Has anyone any suggestions please. I
> use Microsoft Word 2003