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MS Office Forum / Word / Mailmerge and Fax / February 2008

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Word mail merge "Unable to Obtain List of Tables from Data Source"

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Stephen Ford - 31 Dec 2007 11:48 GMT
Office 2003
XP SP2 (up to date with MS Update)

In mail merge I get "Unable to Obtain List of Tables from Data Source"

Use Tools> Letters and Mailings>Mail Merge and get to Select from Outlook
contacts and the above error occurs.

I am new to Word mail merge.

I think my office installation is pretty standard. I don't go in for unusual
setup.

Outlook has many contacts and I want to select contact info to unclude in a
merge document. The document being displayed is blank. I was thinking of
selecting recipients and then figuring out how to insert fields and so on.
Signature

Regards
Stephen Ford

Peter Jamieson - 31 Dec 2007 13:22 GMT
Typically when working with Outlook contacts it is more reliable and more
flexible to initiate the merge from Outlook - i.e. go into Outlook, select
some contacts, then open Outlook Tools|Mail merge..., study the options, and
go for it.

If you prefer to do it the other way,
a. be aware that the field names of Outlook contact fields differ depending
on how you get the contacts,
b. someone recently posted the following suggestion which seems to me to be
a good thing to try first:

> Here's a resolution which has worked for me. I HOPE it helps in your
> particular case.
[quoted text clipped - 17 lines]
> That's it. This has consistently resolved the "Unable to obtain list
> of tables from the data source" error.

Signature

Peter Jamieson
http://tips.pjmsn.me.uk

> Office 2003
> XP SP2 (up to date with MS Update)
[quoted text clipped - 12 lines]
> a merge document. The document being displayed is blank. I was thinking of
> selecting recipients and then figuring out how to insert fields and so on.
Stephen Ford - 31 Dec 2007 14:50 GMT
Ok Peter, Thx
I will have a play around, see what happens and report back.
Happy New Year.
Signature

Regards
Stephen

> Typically when working with Outlook contacts it is more reliable and more
> flexible to initiate the merge from Outlook - i.e. go into Outlook, select
[quoted text clipped - 46 lines]
>> of selecting recipients and then figuring out how to insert fields and so
>> on.
Stephen Ford - 28 Jan 2008 08:57 GMT
I followed the given process but the address book was already available and
the check-box ticked. The error message remains. If you have any other ideas
they would be welcome.

In the meantime I am going through the Word merge tutorial. Maybe I will
pick up ideas along the way...

Stephen Ford
Graham Mayor - 28 Jan 2008 09:57 GMT
Instead of just checking to see if it is present (which you confirm it is)
delete the address book (this will not delete the contacts list) then add it
again. This will rebuild the address book from the contacts list.

Signature

<>>< ><<> ><<> <>>< ><<> <>>< <>><<>
Graham Mayor -  Word MVP

My web site www.gmayor.com
Word MVP web site http://word.mvps.org
<>>< ><<> ><<> <>>< ><<> <>>< <>><<>

> I followed the given process but the address book was already
> available and the check-box ticked. The error message remains. If you
[quoted text clipped - 4 lines]
>
> Stephen Ford
Stephen Ford - 07 Feb 2008 07:52 GMT
I've completely lost my way with this. I noted some time ago that the
instruction

> 1) Go to Tools / Email Accounts
>         a. Select "View or change existing directories or address
> books", then Next.

is not exact. I happened to find the various dialogues by by accident. I
can't find them now. Tools / Email Accounts doesn't exist. Any ideas?
Graham Mayor - 07 Feb 2008 08:16 GMT
Tools > E-mail accounts is in Outlook 2003. In Outlook 2007 it is at File >
Data File Management > Address Books.

Signature

<>>< ><<> ><<> <>>< ><<> <>>< <>><<>
Graham Mayor -  Word MVP

My web site www.gmayor.com
Word MVP web site http://word.mvps.org
<>>< ><<> ><<> <>>< ><<> <>>< <>><<>

> I've completely lost my way with this. I noted some time ago that the
> instruction
[quoted text clipped - 6 lines]
> accident. I can't find them now. Tools / Email Accounts doesn't
> exist. Any ideas?
Stephen Ford - 10 Feb 2008 11:13 GMT
Yes of course. Got my head burried in Word...
I'm not too sure about the implications of removing the address book. Will
that delete my contact list? What is the relationship between the contact
list and the address book please? They sound as if they are
one-and-the-same-thing which is why I wonder if deleting one deletes the
other.

Stephen

> Tools > E-mail accounts is in Outlook 2003. In Outlook 2007 it is at File
>  > Data File Management > Address Books.
[quoted text clipped - 9 lines]
>> accident. I can't find them now. Tools / Email Accounts doesn't
>> exist. Any ideas?
Graham Mayor - 10 Feb 2008 11:49 GMT
Deleting the address book will not delete the contacts list, but if you
don't want to take my word for it take a backup of your PST file that
contains the contacts first. The address book is merely a view into the
contacts list that other applications can use. Adding it again will recreate
the link to the contacts list that hopefully is at the root of your problem.

Signature

<>>< ><<> ><<> <>>< ><<> <>>< <>><<>
Graham Mayor -  Word MVP

My web site www.gmayor.com
Word MVP web site http://word.mvps.org
<>>< ><<> ><<> <>>< ><<> <>>< <>><<>

> Yes of course. Got my head burried in Word...
> I'm not too sure about the implications of removing the address book.
[quoted text clipped - 26 lines]
>>> accident. I can't find them now. Tools / Email Accounts doesn't
>>> exist. Any ideas?
Stephen Ford - 10 Feb 2008 22:19 GMT
Yes that worked.
Thanks for bearing with me. A good result.

Stephen
Graham Mayor - 11 Feb 2008 07:42 GMT
You are welcome :)

Signature

<>>< ><<> ><<> <>>< ><<> <>>< <>><<>
Graham Mayor -  Word MVP

My web site www.gmayor.com
Word MVP web site http://word.mvps.org
<>>< ><<> ><<> <>>< ><<> <>>< <>><<>

> Yes that worked.
> Thanks for bearing with me. A good result.
>
> Stephen
 
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