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MS Office Forum / Word / Mailmerge and Fax / March 2008

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New Bug (Word 2003) - Record number shortened to 2 characters in Mailmerge

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JJO - 11 Mar 2008 09:19 GMT
This has been introduced recently but not sure in which hotfix/service pack.
It is happening to multiple clients across multiple sites. When looking at
the record number in the mailmerge toolbar, only the first two characters
show. So for example 110 will show as 11, 1200 as 12. Customizing the
toolbar and making the text box wider has no effect.

This issue has been reported widely on the Net but I have yet to find a
solution.

Any ideas:

JJ
Graham Mayor - 11 Mar 2008 09:53 GMT
It was the SP3 update, and there isn't a solution short of uninstalling and
re-installing without the SP3 update.

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Graham Mayor -  Word MVP

My web site www.gmayor.com
Word MVP web site http://word.mvps.org
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> This has been introduced recently but not sure in which
> hotfix/service pack. It is happening to multiple clients across
[quoted text clipped - 8 lines]
>
> JJ
JJO - 11 Mar 2008 12:18 GMT
> It was the SP3 update, and there isn't a solution short of uninstalling
> and re-installing without the SP3 update.

Actually - on one of our sites it has happened and they are not on SP3 yet.
So I think it's one of the post SP2 hotfxes too.

As a known issue I'm surprissed that MS haven't at least issued a KB about
it.

>> This has been introduced recently but not sure in which
>> hotfix/service pack. It is happening to multiple clients across
[quoted text clipped - 8 lines]
>>
>> JJ
Graham Mayor - 11 Mar 2008 12:49 GMT
SP3 is essentially a roundup of post SP2 fixes, so yes you are right. I have
not personally updated beyond SP2 for this reason. Whether Microsoft sees
this as a priority for a fix I wouldn't know.

Signature

<>>< ><<> ><<> <>>< ><<> <>>< <>><<>
Graham Mayor -  Word MVP

My web site www.gmayor.com
Word MVP web site http://word.mvps.org
<>>< ><<> ><<> <>>< ><<> <>>< <>><<>

>> It was the SP3 update, and there isn't a solution short of
>> uninstalling and re-installing without the SP3 update.
[quoted text clipped - 17 lines]
>>>
>>> JJ
 
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