Cannot read my MailMerge email in webmail

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Margaret Bartley - 22 Apr 2008 15:15 GMT

I'm sending a Word document, with graphics inserted into it, as MailMerge
email document to the people on my distribution list. When Outlook pulls in
my emails from my ISP, the email I sent myself looks fine, but when I open
my Webmail account in a browser, while it is still sitting on my ISP's
webhosting server, all I see are the graphics as attachments, and no text at
all.
I've received comments from others about this, as well, so if it is the way
I have my webmail browser set up, I'm not the only one.

What's going on? Is there a browser or webmail setting that I can change,
and tell others to change?

Is there some way I can reformat my Word document?

Is there some documentation I can read up on about this?

Many thanks.

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Doug Robbins - Word MVP - 22 Apr 2008 20:36 GMT

What you are up against is the fact that you have no control over how the
receipient will see your email messages. To be able to control it, you
should send the document as an attachment in .pdf format.

See the "Individual Merge Letters" item on fellow MVP Graham Mayor's website
at:

http://www.gmayor.com/individual_merge_letters.htm

If you are using Word XP or later, the "Add-in to Merge Letters to Separate
Files" that I have written and that can be downloaded from that site will
allow you to create each letter as a separate file with a filename taken
from a field in the data source with a minimum of fuss. It can also create
each letter as a .pdf file.

Then see the article "Mail Merge to E-mail with Attachments" at

http://word.mvps.org/FAQs/MailMerge/MergeWithAttachments.htm

to see how to send each of those files as an attachment to an email message.

Signature

Hope this helps.

Please reply to the newsgroup unless you wish to avail yourself of my
services on a paid consulting basis.

Doug Robbins - Word MVP

> I'm sending a Word document, with graphics inserted into it, as MailMerge
> email document to the people on my distribution list. When Outlook pulls
[quoted text clipped - 13 lines]
>
> Many thanks.

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