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MS Office Forum / Word / Mailmerge and Fax / December 2003merge failed
When merging a large database from outlook to create mailing labels word stops responding. I end up closing word through task manager and when I do I get a message "merge failed". Typically this is over 800 contacts and in some cases over 6000 contacts. Merge seems to work up to about 700 contacts, but after that the process stops and it is very frustrating to our users when they try to send out any mailings. We are using various configurations of computers but all are running a network installed version of Office XP with SP 2. I am using a Pentium 2.4 GHz with 512 RAM on a Dell PC. I have Office 2003 at home and have imported the same contacts into outlook 2003 and this merge worked perfectly with 3300 contacts. I understand the merge also worked flawlessly in Office 2000 as well. What did Microsoft do different in office xp? Please help Thank you, Kevin Hi Kevin, Is the merge being sent to a new document, or directly to the printer? If the latter, try going to a new document, first, then printing that. > When merging a large database from outlook to create > mailing labels word stops responding. I end up closing [quoted text clipped - 17 lines] > worked flawlessly in Office 2000 as well. What did > Microsoft do different in office xp? Cindy Meister INTER-Solutions, Switzerland http://homepage.swissonline.ch/cindymeister (last update Sep 30 2003) http://www.mvps.org/word This reply is posted in the Newsgroup; please post any follow question or reply in the newsgroup and not by e-mail :-) Hi Cindy, Thanks for responding. I am merging to a new document, although I have also tried merging to a template. Kevin >-----Original Message----- >Hi Kevin, [quoted text clipped - 36 lines] > >. Hi Kevin, > Thanks for responding. I am merging to a new document, > although I have also tried merging to a template. > I assume you meant to say you've also tried merging directly to the printer... Apparently, we're dealing with a configuration issue, here. The question now becomes, is the problem limited to Outlook data sources, or does it occur with any data source that has more than n records. If you export the OUTLOOK contact data to delimited text file and to Excel (*.xls) format and merge to that, do you see the same problem? > >Is the merge being sent to a new document, or directly > to [quoted text clipped - 28 lines] > >> worked flawlessly in Office 2000 as well. What did > >> Microsoft do different in office xp? Cindy Meister INTER-Solutions, Switzerland http://homepage.swissonline.ch/cindymeister (last update Sep 30 2003) http://www.mvps.org/word This reply is posted in the Newsgroup; please post any follow question or reply in the newsgroup and not by e-mail :-) Yes it is apparently just with outlook data sources created with outlook. Since I posted this I have actually been able export the outlook contacts to both Excel and Access and have successfully done a 7000 contact mail merge through Word. So even though my users can't compile the data source directly from outlook there is a work around that gives us other options until I can find out why the outlook data source is not working. Thanks for your responses. After the holidays I'll tackle this issue again. I would be interested to hear your thoughts on this also. Kevin >-----Original Message----- >Hi Kevin, [quoted text clipped - 58 lines] > >. > Yes it is apparently just with outlook data sources > created with outlook. Since I posted this I have actually [quoted text clipped - 8 lines] > this issue again. I would be interested to hear your > thoughts on this also. Interesting. My thought is that the converter or the virtual file is choking on the number of records, for some reason. Word never links up to an Outlook list directly, it uses a converter to generate a delimited text file as the data source. Word->Outlook since version 2002 uses a different converter than Outlook->Word, so the problem may configuration-specific. I'd say it would be best to pursue this in an OUTLOOK newsgroup, as the people there usually have a much better grasp of what's actually going on "under the hood" when email is involved. Cindy Meister INTER-Solutions, Switzerland http://homepage.swissonline.ch/cindymeister (last update Sep 30 2003) http://www.mvps.org/word This reply is posted in the Newsgroup; please post any follow question or reply in the newsgroup and not by e-mail :-) |
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