MM to email using HTML format

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Brian - 19 Jan 2004 01:42 GMT

I am using MS Office 2002. When I do a mail-merge to
email, it works fine as long as I use 'Plain Text' as the
format. It accesses Outlook and sends the messages.
However, if I use HTML format, it acts as though it is
sending something, but the messages never get sent. Does
anyone know what my problem might be?

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Cindy M -WordMVP- - 19 Jan 2004 19:03 GMT

Hi Brian,

You should try asking this in an OUTLOOK newsgroup, as the
Outlook folks have a much better grasp how Word sends
information to Outlook, and why it might not work.

> I am using MS Office 2002. When I do a mail-merge to
> email, it works fine as long as I use 'Plain Text' as the
> format. It accesses Outlook and sends the messages.
> However, if I use HTML format, it acts as though it is
> sending something, but the messages never get sent. Does
> anyone know what my problem might be?

Cindy Meister
INTER-Solutions, Switzerland
http://homepage.swissonline.ch/cindymeister (last update Sep
30 2003)
http://www.word.mvps.org

This reply is posted in the Newsgroup; please post any
follow question or reply in the newsgroup and not by e-mail

:-)

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