Mail Merge Doc connectivity

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Caroline - 12 Feb 2004 11:46 GMT

I have created a form letter word doc. which pulls customer specific data from our Access Database. I would then like to send it to our clients using the e-mail merge facility, and the email address from the database. Everything is done and the form fills with the correct data. However, when I try to send the emails nothing happens. Am I missing a link? Does incredimail work as the email provider?
I greatly appreciate any insight you may provide!
Sincerely, Caroline

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Cindy M -WordMVP- - 12 Feb 2004 15:55 GMT

Hi =?Utf-8?B?Q2Fyb2xpbmU=?=,

Which version of Word is this? Are you able to merge to a new document (just to test whether the merge executes at all)?

> I have created a form letter word doc. which pulls customer specific data from our Access Database. I would then like to send it to our clients using the e-mail merge facility, and the email address from the database. Everything is done and the form fills with the correct data. However, when I try to send the emails nothing happens. Am I missing a link? Does incredimail work as the email provider?

Cindy Meister
INTER-Solutions, Switzerland
http://homepage.swissonline.ch/cindymeister (last update Sep 30 2003)
http://www.word.mvps.org

This reply is posted in the Newsgroup; please post any follow question or reply in the newsgroup and not by e-mail :-)

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Faithful2jc - 02 Mar 2004 16:46 GMT

I believe in Word you have to press the mail merge button at the top. (If you don't see this go to view, then toolbars and check mail merge and database

You will see a box that says "Mail Merge" to: scroll down to electronic mail. press setup. You will then see a box that says "Merge to Set up". Data field with mail /fax address.
Scroll down to email address. Press merge. (This should send out a letter to each of your people on your database

Good Luck!

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