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MS Office Forum / Word / Mailmerge and Fax / April 2004

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E-mail merge with Excel doesn't produce output

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Søren Voigt - 04 Apr 2004 13:28 GMT
I am using Office 2002 in XP - I have a data source in
Excel & created my email document in Word. My mailprogram
is Outlook 2003.

All the steps of the merge wizard seemed to work fine -
BUT when I get to the final step and fills in the info in
the pop-up box for "Merge to email" nothing happens, i.e.
when I click "OK" the emails are NOT sent.  The pop up box
closes & thats it.

In the "TO" field, I have selected the "EMAIL" field from
my Excel spreadsheet that has email addresses.

What am I doing wrong?  Is there a step behind the scenes
I need to do to make this work? I am not getting any error
messages

Thanks,
Søren
Søren Voigt - 04 Apr 2004 14:06 GMT
Follow up: The problem only relates to HTML-email. For
plain text format the merge is ok and sent off.

Søren

>-----Original Message-----
>I am using Office 2002 in XP - I have a data source in
[quoted text clipped - 17 lines]
>Søren
>.
Doug Robbins - Word MVP - 04 Apr 2004 14:16 GMT
You need Office 2002 SP2 for the HTML mailmerge to work.

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Please post any further questions or followup to the newsgroups for the
benefit of others who may be interested.  Unsolicited questions forwarded
directly to me will only be answered on a paid consulting basis.

Hope this helps
Doug Robbins - Word MVP

Follow up: The problem only relates to HTML-email. For
plain text format the merge is ok and sent off.

Søren

>-----Original Message-----
>I am using Office 2002 in XP - I have a data source in
[quoted text clipped - 5 lines]
>the pop-up box for "Merge to email" nothing happens, i.e.
>when I click "OK" the emails are NOT sent.  The pop up
box
>closes & thats it.
>
[quoted text clipped - 3 lines]
>What am I doing wrong?  Is there a step behind the scenes
>I need to do to make this work? I am not getting any
error
>messages
>
>Thanks,
>Søren
>.

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