why so many?..mail merge on drop down under "Tools"

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Tina - 06 May 2004 21:55 GMT

When I go to my "tools" I get the drop down with
Spelling....Language.........etc....but when it gets to
mail merge I have about a dozen of them...only one with
arrow for options....why? I've delted the "Normal.dot"
template(was suggested by a computer friend)....I tried
reinstalling Word(Office)....nothing gets rid of
the "extras"...

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Doug Robbins - Word MVP - 07 May 2004 00:23 GMT

Hi Tina,

See the following page of fellow MVP Graham Mayor's website
http://www.gmayor.com/multiple_mail_merge_entries.htm

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Please post any further questions or followup to the newsgroups for the
benefit of others who may be interested. Unsolicited questions forwarded
directly to me will only be answered on a paid consulting basis.

Hope this helps
Doug Robbins - Word MVP

> When I go to my "tools" I get the drop down with
> Spelling....Language.........etc....but when it gets to
[quoted text clipped - 3 lines]
> reinstalling Word(Office)....nothing gets rid of
> the "extras"...

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Tina - 07 May 2004 15:31 GMT

Thanks Doug! I tried what he suggested and I got an error message(could not register tasks)...so it couldn't complete the task.....so now I am stuck......I don't understand...I know I havve the Works(which is apparently where my Word is from).....but I've installed Office as well......why isn't there Word from there?....in addition to or instead of....the Works one
I have gotten the new Office(and XP__I have Me now-- and plan to up grade soon......should I uninstall Works and reinstall Office before I upgrade?......

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Graham Mayor - 07 May 2004 16:02 GMT

> Thanks Doug! I tried what he suggested and I got an error
> message(could not register tasks)...so it couldn't complete the
[quoted text clipped - 4 lines]
> Office(and XP__I have Me now-- and plan to up grade soon......should
> I uninstall Works and reinstall Office before I upgrade?......

Sounds like you have screwed this royally :(

However you proceed, you are going to have to uninstall the Works add-in or
it will still be there causing problems in the future.
It seems that the Office installation has made a mess of the Works
installation and is preventing you from uninstalling. You will probably have
to uninstall Office, then reinstall the Works suite which will restore the
pointers in the registry, then uninstall the Works add-in and finally
reinstall Office.

When you get around to installing Windows XP, I would suggest you reformat
and start from scratch rather than try upgrading.

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Graham Mayor - Word MVP

Web site www.gmayor.com
Word MVP web site www.mvps.org/word
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Tina - 07 May 2004 19:16 GMT

Thanks Graham....Only I can do this "royally"......it is ALWAYS "operator error"(my sis in law's term for my mistakes)...at least I was smart enough to find this place
I never can do something easily....when I can do it the hard way! LOL

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