Faxing with Classic Phone Tools

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Aurasa416 - 28 May 2004 21:31 GMT

I just got office XP 2003 and when I tried to send a word document via internal fax with Classic Phone Tools, I got the message "Word is preparing to background print the document". It stalled in the middle and couldn't do it. The message was that Word is not responding. I was able to send the fax with attachment when I had Word 2000. What can I do to remedy this. Thanks so much.

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Graham Mayor - 29 May 2004 08:15 GMT

I don't know Classic Phone Tools, but I assume that like many fax software
products it uses a fax 'printer' driver and an add-in to Word. It is highly
probable that an add-in designed for Word 2000 will not be compatible with
Word 2003. The answer is therefore not to use it and to simply print to the
driver - you can use a macro to do this if you wish:

Sub FaxPrint()
Dim sCurrentPrinter As String
sCurrentPrinter = ActivePrinter
ActivePrinter = "Put the name of the fax printer driver here"
Application.PrintOut FileName:=""
ActivePrinter = sCurrentPrinter
End Sub

If this doesn't work you will have to chase the software supplier for an
updated driver.

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> I just got office XP 2003 and when I tried to send a word document
> via internal fax with Classic Phone Tools, I got the message "Word is
> preparing to background print the document". It stalled in the
> middle and couldn't do it. The message was that Word is not
> responding. I was able to send the fax with attachment when I had
> Word 2000. What can I do to remedy this. Thanks so much.

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