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MS Office Forum / Word / Mailmerge and Fax / June 2004Word/Excel and DDE issue?
One of my users is trying to perform a mail merge to create labels. From Word, she chooses Tools/Mail Merge/Labels. At the second step, where you indicate the data source, she chooses Open Data Source to an Excel document, which is on the network. She finds the Excel document and chooses it, and then the process hangs. At the bottom is a message "Initiating DDE Link with MS Excel" but it appears that the link never occurs. At this point, in task manager Word shows as "Not Responding" and I have to close Word through Task Manager. When I set her up as a user on my computer and try the process, it works fine. W2K/Office 2000 Any suggestions on how to remedy this? TIA Kim Hi Kim, One possibility would be to simply wait it out, and see if the DDE finally gets a response back. Some machines can be slower than molasses when it comes to DDE in mail merge (seems to be a Windows thing). I had a machine like this, once, and just had to avoid DDE with mail merge in order to get any work done. Another would be to try a different connection method (activate the "Select method" checkbox in the Open Data source dialog box, then test ODBC and Word's internal spreadsheet converter). Possibly, the issue is with permissions (or lack thereof) in the network location. If the data file is first copied to the local machine, is the DDE connection successful. > One of my users is trying to perform a mail merge to > create labels. From Word, she chooses Tools/Mail [quoted text clipped - 11 lines] > > W2K/Office 2000 Cindy Meister INTER-Solutions, Switzerland http://homepage.swissonline.ch/cindymeister (last update Jun 8 2004) http://www.word.mvps.org This reply is posted in the Newsgroup; please post any follow question or reply in the newsgroup and not by e-mail :-) Thank you Cindy. I chose a different conversion method, and that seemed to work. Thanks again. Kim >-----Original Message----- >Hi Kim, [quoted text clipped - 41 lines] > >. |
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