Not sure on ths one, but general experience suggests that as long as there
is nothing wrong with your data source (no multiple CRLFs at the end of a
record) then the page length that your document, Word's File|Print Setup
settings, and the printer driver are using need to agree with each other.
Although Word generally gets the page size and layout OK, it does not
necessarily tell the printer what page length to use - in this case around 6
inches long I would think.

Although it may seem irrelevant, I would also uncheck Word
Tools|Options|print|"Allow A4/Letter paper resizing"

"Lifetime of the printer" at most, I hope :-)

Peter Jamieson

I had the same problem, I went to printers and faxes, I highlighted my
printer  Epson 8500+, then in the printer file I went to Server Properties,
there you can create and name a new form to use, in form description, enter
your label dimensions(in other words, monkey around until it works), REMEMBER
to SAVE your new form.
Then return to your label mail merge, pick your printer, down from there is
box ZOOM -    Scale to paper size(drop down box)-highlight your new form and
print.
It worked for me.