Mail Merge Problem

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George Johnston - 22 Nov 2004 23:56 GMT

I use MS Works V. 8 and I am trying to send a letter to multiple recipients
using mail merge. I have defined the fields, but when I try to print, I get an
error message that states: "Works cannot complete this mail merge action
because an error occurred." I press "Okay" in the error message box, but
nothing happens other than a "ding." I have to do an ctrl, alt, delete to exit
the word processer.

Can anyone help?

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Cindy M -WordMVP- - 30 Nov 2004 17:25 GMT

Hi George,

I've never seen this in the standard Word mail merge, so it may well be a
Works-specific problem. Works does use an Addin to mail merge with Word. Best
ask in a WORKS newsgroup.

> I use MS Works V. 8 and I am trying to send a letter to multiple recipients
> using mail merge. I have defined the fields, but when I try to print, I get an
> error message that states: "Works cannot complete this mail merge action
> because an error occurred." I press "Okay" in the error message box, but
> nothing happens other than a "ding." I have to do an ctrl, alt, delete to exit
> the word processer.

Cindy Meister
INTER-Solutions, Switzerland
http://homepage.swissonline.ch/cindymeister (last update Jun 8 2004)
http://www.word.mvps.org

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in the newsgroup and not by e-mail :-)

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