ertel,
Here is the cause and solution as posted by Suzanne Barnhill to a similiar
question:
This is one of the many naughty things the Microsoft Works Suite Add-in for
Word is responsible for. If you're not launching Word from the Works Task
Launcher and don't intend ever to use a Works database or address book as a
data source for a Word mail merge, then you should uninstall the add-in
through Control Panel | Add/Remove Programs. After you've done that, restart
Word, open Tools | Customize, and use the mouse to drag all but one of the
Mail Merge entries off the menu.

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Greg Maxey
A peer in "peer to peer" support
Rockledge, FL
Remove the obvious (wham...m) to reply in e-mail
> When I open the Tools menu, the Mail Merge command
> appears about 20 times. Opening any results in the same
> thing -- the mail merge box. But I really don't want to
> have those duplicate commands on the menu. What's caused
> them and how do I get rid of the duplicates? I've
> already tried removing/reinstalling.