 |
 | Home | Contact Us | FAQ | Search & Site Map | Link to Us |
 | Sign In | Join | Other 45 Sites in Network |
| HomeDiscussionsAccessExcelInfoPathOutlookPowerPointPublisherWordDirectoryUser Groups Related Topics Outlook ExpressInternet ExplorerWindowsMS Server ProductsMore Topics ... |
MS Office Forum / Word / Mailmerge and Fax / January 2005Emailed Merge Recipent 'Cannot find datasource'
Our company uses a large number of merge forms with our clients and in the last 2 weeks the following issue as started to come up. An employee opens the mail merge, merges the data and selects File->Send To -> As attachment and sends the document to the client. When the client receives the document and attempts to open it they receive the following error. <Document Name> is a mail merge main document, work cannot find its data source. <pathname>/<Document Name> Another client received this error: <Document Name> is a mail merge main document. Word cannot find it's data source. We have been using these documents for 6 months with no changes and no occurrences of this issue but in the last 7-10 days it has occurred 6 times. I am currently trying to determine if the clients have made changes but I'm hoping someone here is familiar with the issue and can help me head off this problem. Thank You Sounds like the employee is previewing the data in the mailmerge main document and then sending that rather than executing the mailmerge and sending the document created thereby.  SignaturePlease respond to the Newsgroup for the benefit of others who may be interested. Questions sent directly to me will only be answered on a paid consulting basis. Hope this helps, Doug Robbins - Word MVP > Our company uses a large number of merge forms with our clients and in the > last 2 weeks the following issue as started to come up. [quoted text clipped - 23 lines] > > Thank You You are correct hey are just merging the document into the email, what I find curious is that it still works with 95% of our clients and I'm wondering what the change was. By adding the extra step of merging to a new document it seems to solve the problem although I'm no closer to understanding why it isn't consistant . Thanks for the reply, if anyone else has any insight it would be appreciated. > Sounds like the employee is previewing the data in the mailmerge main > document and then sending that rather than executing the mailmerge and [quoted text clipped - 27 lines] > > > > Thank You I doubt if this is happening, but... If the client happens to have a similar data source in the place that the sent document expects (quite possible if you are using an "Office Address List" as the data source as they all have the same structure by default), they may well be able to open the document they receive without seeing any messages. If they can, beware, as the document will obviously not be displaying the data the sender intends the client to see. Peter Jamieson > You are correct hey are just merging the document into the email, what I > find [quoted text clipped - 43 lines] >> > >> > Thank You Thanks for the idea but I doubt it as well, the data sources we used are long Stored Procedure names that would be a million to one for someone else to match, much less a dozen. > I doubt if this is happening, but... > [quoted text clipped - 53 lines] > >> > > >> > Thank You
|
Reply to this Message |
 Sign In
 Join
 My Latest Posts My Monitored Threads My Blog My Photo Gallery My Profile My Homepage Start New Thread Enable EMail Alerts Rate this Thread
|
©2008 Advenet LLC Privacy Policy - Terms of Use
This website includes both content owned or controlled by Advenet as well as content owned or controlled by third parties.