We've just upgraded from Office 2000 to 2003. When I open an existing mail
merge document, I get an message saying that it can't find the database.
When I select the database, it comes back to the message saying that it can't
find the database. If I Remove All Merge Info, I can go into my mail merge
doc and link it to the database again, but then if I save it, close it, and
try to open the mail merge doc again it come back with the message saying
that it can't find the database and I start all over again.
Can anyone help please?
Graham Mayor - 15 Jan 2005 10:46 GMT
Move the database to the defined 'data sources' folder (or maybe the folder
containing the merge document) and re-attach it then see if it finds it any
better. You don't have to 'remove all the merge information', simply
re-attach the data file from the merge toolbar -
http://www.gmayor.com/mail_merge_labels_with_word_xp.htm

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Graham Mayor - Word MVP
My web site www.gmayor.com
Word MVP web site http://word.mvps.org
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> We've just upgraded from Office 2000 to 2003. When I open an
> existing mail merge document, I get an message saying that it can't
[quoted text clipped - 6 lines]
>
> Can anyone help please?
Michelle - 16 Jan 2005 20:01 GMT
The data is in the same folder as the main document. Tried moving to Data
Sources folder and still have same result.
> Move the database to the defined 'data sources' folder (or maybe the folder
> containing the merge document) and re-attach it then see if it finds it any
[quoted text clipped - 12 lines]
> >
> > Can anyone help please?
Graham Mayor - 17 Jan 2005 06:22 GMT
Damn :(

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<>>< ><<> ><<> <>>< ><<> <>>< <>><<>
Graham Mayor - Word MVP
My web site www.gmayor.com
Word MVP web site http://word.mvps.org
<>>< ><<> ><<> <>>< ><<> <>>< <>><<>
> The data is in the same folder as the main document. Tried moving to
> Data Sources folder and still have same result.
[quoted text clipped - 23 lines]
>>>
>>> Can anyone help please?
Robin - 24 May 2005 18:38 GMT
We are having the same problem. We are upgrading from 97 to 2003 and our
mail merge seems to be doing the same thing. Did you ever get a straight
answer on this?
> We've just upgraded from Office 2000 to 2003. When I open an existing mail
> merge document, I get an message saying that it can't find the database.
[quoted text clipped - 5 lines]
>
> Can anyone help please?
Michelle - 25 May 2005 22:42 GMT
Hi Robin
Yes, we did resolve it in the end. See
http://support.microsoft.com/?kbid=834699. Our network drives (where I was
saving the database) are held on a website that windows recognised as an
external site, and didnt trust. Our IT dept had to run a patch to correct
the problem.

Signature
Michelle
> We are having the same problem. We are upgrading from 97 to 2003 and our
> mail merge seems to be doing the same thing. Did you ever get a straight
[quoted text clipped - 9 lines]
> >
> > Can anyone help please?