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MS Office Forum / Word / Mailmerge and Fax / May 2005

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Mail Word 2000 to 2003

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Michelle - 14 Jan 2005 01:49 GMT
We've just upgraded from Office 2000 to 2003.  When I open an existing mail
merge document, I get an message saying that it can't find the database.  
When I select the database, it comes back to the message saying that it can't
find the database.  If I Remove All Merge Info, I can go into my mail merge
doc and link it to the database again, but then if I save it, close it, and
try to open the mail merge doc again it come back with the message saying
that it can't find the database and I start all over again.

Can anyone help please?
Graham Mayor - 15 Jan 2005 10:46 GMT
Move the database to the defined 'data sources' folder (or maybe the folder
containing the merge document) and re-attach it then see if it finds it any
better. You don't have to 'remove all the merge information', simply
re-attach the data file from the merge toolbar -
http://www.gmayor.com/mail_merge_labels_with_word_xp.htm

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<>>< ><<> ><<> <>>< ><<> <>>< <>><<>
Graham Mayor -  Word MVP

My web site www.gmayor.com
Word MVP web site http://word.mvps.org
<>>< ><<> ><<> <>>< ><<> <>>< <>><<>

> We've just upgraded from Office 2000 to 2003.  When I open an
> existing mail merge document, I get an message saying that it can't
[quoted text clipped - 6 lines]
>
> Can anyone help please?
Michelle - 16 Jan 2005 20:01 GMT
The data is in the same folder as the main document.  Tried moving to Data
Sources folder and still have same result.

> Move the database to the defined 'data sources' folder (or maybe the folder
> containing the merge document) and re-attach it then see if it finds it any
[quoted text clipped - 12 lines]
> >
> > Can anyone help please?
Graham Mayor - 17 Jan 2005 06:22 GMT
Damn :(

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<>>< ><<> ><<> <>>< ><<> <>>< <>><<>
Graham Mayor -  Word MVP

My web site www.gmayor.com
Word MVP web site http://word.mvps.org
<>>< ><<> ><<> <>>< ><<> <>>< <>><<>

> The data is in the same folder as the main document.  Tried moving to
> Data Sources folder and still have same result.
[quoted text clipped - 23 lines]
>>>
>>> Can anyone help please?
Robin - 24 May 2005 18:38 GMT
We are having the same problem.  We are upgrading from 97 to 2003 and our
mail merge seems to be doing the same thing.  Did you ever get a straight
answer on this?

> We've just upgraded from Office 2000 to 2003.  When I open an existing mail
> merge document, I get an message saying that it can't find the database.  
[quoted text clipped - 5 lines]
>
> Can anyone help please?
Michelle - 25 May 2005 22:42 GMT
Hi Robin
Yes, we did resolve it in the end.  See
http://support.microsoft.com/?kbid=834699.  Our network drives (where I was
saving the database) are held on a website that windows recognised as an
external site, and didnt trust.  Our IT dept had to run a patch to correct
the problem.
Signature

Michelle

> We are having the same problem.  We are upgrading from 97 to 2003 and our
> mail merge seems to be doing the same thing.  Did you ever get a straight
[quoted text clipped - 9 lines]
> >
> > Can anyone help please?
 
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