Home | Contact Us | FAQ | Search & Site Map | Link to Us
Sign In | Join | Other 45 Sites in Network
Home
DiscussionsAccessExcelInfoPathOutlookPowerPointPublisherWord
DirectoryUser Groups
Related Topics
Outlook ExpressInternet ExplorerWindowsMS Server ProductsMore Topics ...

MS Office Forum / Word / Mailmerge and Fax / April 2005

Tip: Looking for answers? Try searching our database.

HP Authorized Customer?

Thread view: 
Enable EMail Alerts  Start New Thread
Thread rating: 
CincyVol - 17 Apr 2005 02:49 GMT
When performing step #3 "Select Recipients" during a Word 2003 Mail Merge, I
get "HP Authorized Customer" information as my data instead of the data from
my Excel 2003 info.  When I open the same file using excel, it opens and
displays correctly.    
Peter Jamieson - 18 Apr 2005 10:36 GMT
Does this happen with every Excel document you try, or just the one you want
to use as a data source?

If it is a problem with every Excel document, I suspect you need to check
and repair your Office 2003 installation and/or check/reinstall the data
access software (MDAC). If it's actually a new HP computer under warranty it
might be better to go via their support.

Or, as a workaround, you could try changing the way you connect to the Excel
document - check Word Tools|Options|General|"Confirm conversion at open", go
through data source selection again, and choose either ODBC or DDE when
offered.

If it is just a problem in the one Excel document, I suggest you try copying
the content (if possible) to a brand new sheet and see if that fixes the
problem.

Peter Jamieson
> When performing step #3 "Select Recipients" during a Word 2003 Mail Merge,
> I
> get "HP Authorized Customer" information as my data instead of the data
> from
> my Excel 2003 info.  When I open the same file using excel, it opens and
> displays correctly.
 
Sign In
Join
My Latest Posts
My Monitored Threads
My Blog
My Photo Gallery
My Profile
My Homepage

Start New Thread
Enable EMail Alerts
Rate this Thread



©2008 Advenet LLC   Privacy Policy - Terms of Use
This website includes both content owned or controlled by Advenet as well as content owned or controlled by third parties.