It sounds like you are trying to use SaveAs to save over the top of your
existing normal.dot. You'll run into big problems if you ever do this.
See http://word.mvps.org/faqs/customization/CustomizeNormalTemplate.htm and
http://addbalance.com/word/defaultfont.htm
You may or may not be able to get to the user templates folder directly.
That will depend on your file permissions and whether, if you have
permissions, you have set your views to let you see system and hidden
folders and files. As you'll see from the first article above, though, you
do not need to open normal.dot to change your font or margins. If you open
the template, you will see the name of the template in the title bar, rather
than Document 4.

Signature
Charles Kenyon
Word New User FAQ & Web Directory: http://addbalance.com/word
Intermediate User's Guide to Microsoft Word (supplemented version of
Microsoft's Legal Users' Guide) http://addbalance.com/usersguide
See also the MVP FAQ: http://www.mvps.org/word which is awesome!
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from my ignorance and your wisdom.
> How do I change the page setting and font in the Normal template? If I
> open
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> no way to get to the Application Data folder so I can then get to the
> Microsoft and then Templates folders. Frustrating!