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MS Office Forum / Word / Mailmerge and Fax / May 2005

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Word Merge from Outlook Address Book does not show contacts

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Tomster - 04 May 2005 19:34 GMT
Working with XP Pro SP2, and Outlook/Word 2003

Trying to do a Word Envelope merge for the Contacts in Outlook.   As I use
the Wizard I come to the part where I select Use Outlook Address Book, select
Contacts.  At that point, the wizard shows the field names from Outlook, but
none of the contacts.

So far, I have:

Checked to make sure that "show this file as an email address book" is
checked on the contacts folder properties page.

Made sure I can see the contacts in the address book when composing an email
- I can.

Scrolled the entire lenght of the contact merge window in Word (thinking
that the first several contacts may not have full contact records - but the
whole window is empty... yet I have a scroll bar that I can move - which is
odd.

I have only one profile under Control Panel | Mail

Outlook is set to be the default email program

I have only one contact folder to choose from

I have run scanpst on the pst file in question.

Unintalled and reinstalled Word.  Backed Up Outlook and uninstalled,
reinstalled Outlook.

I think something is corrupted somewhere in the registry that it is grabbing
an empty address book somewhere... or there is there a setting buried
somewhere that I am missing.  Any suggestions greatly appreciated.  

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Tomster

Graham Mayor - 05 May 2005 05:44 GMT
I have not seen this before, but the Outlook newsgroup may be able to help.
However http://www.gmayor.com/mailmerge_from_outlook.htm will suggest a
workaround.

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<>>< ><<> ><<> <>>< ><<> <>>< <>><<>
Graham Mayor -  Word MVP

My web site www.gmayor.com
Word MVP web site http://word.mvps.org
<>>< ><<> ><<> <>>< ><<> <>>< <>><<>

> Working with XP Pro SP2, and Outlook/Word 2003
>
[quoted text clipped - 31 lines]
> setting buried somewhere that I am missing.  Any suggestions greatly
> appreciated.
 
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