Merge-to doesn't allow email any longer

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Pilot - 12 May 2005 04:04 GMT

This worked before, but today when I tried to send an e-mail to a bunch of
clients, the merge-to didn't have an option for e-mail. Just "Printer" and
"New Document".

Any clues?

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Graham Mayor - 12 May 2005 06:17 GMT

Ensure that win.ini has the following lines:

[Mail]
CMCDLLNAME32=mapi32.dll
CMCDLLNAME=mapi.dll
CMC=1
MAPI=1
MAPIX=1
MAPIXVER=1.0.0.1
OLEMessaging=1

and that the indicated dll files are present.

Signature

<>>< ><<> ><<> <>>< ><<> <>>< <>><<>
Graham Mayor - Word MVP

My web site www.gmayor.com
Word MVP web site http://word.mvps.org
<>>< ><<> ><<> <>>< ><<> <>>< <>><<>

> This worked before, but today when I tried to send an e-mail to a
> bunch of clients, the merge-to didn't have an option for e-mail.
> Just "Printer" and "New Document".
>
> Any clues?

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Pilot - 12 May 2005 19:28 GMT

> Ensure that win.ini has the following lines:
>
[quoted text clipped - 8 lines]
>
> and that the indicated dll files are present.

Thanks - this does restore the merge-to option. However, I can't find the
file "mapi.dll" on any of my XP systems. Is this a remnant from DOS days?

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Graham Mayor - 12 May 2005 22:14 GMT

On further reflection, I don't have this file either :(
It's a throwback to Windows 95, and in the circumstances that line obviously
doesn't matter ;)

Signature

<>>< ><<> ><<> <>>< ><<> <>>< <>><<>
Graham Mayor - Word MVP

My web site www.gmayor.com
Word MVP web site http://word.mvps.org
<>>< ><<> ><<> <>>< ><<> <>>< <>><<>

>> Ensure that win.ini has the following lines:
>>
[quoted text clipped - 12 lines]
> find the file "mapi.dll" on any of my XP systems. Is this a remnant
> from DOS days?

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jeremy77 - 16 Nov 2005 07:12 GMT

I have some AOL files that are just above these. I am not nor ever will use
AOL.
Can I erase these files from this? does it matter?

> Ensure that win.ini has the following lines:
>
[quoted text clipped - 14 lines]
> >
> > Any clues?

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KRL - 07 Apr 2007 19:20 GMT

OK I have this problem too.

I went to win.ini and opened in a notepad. It already has these lines
(copied as shown)
[Mail]
;msconfig MAPI=1
;msconfig CMC=1
;msconfig CMCDLLNAME=mapi.dll
;msconfig CMCDLLNAME32=mapi32.dll
;msconfig MAPIX=1
;msconfig MAPIXVER=1.0.0.1
;msconfig OLEMessaging=1

For years we have been sending email using Word Mail Merge and Access,
outputting email through Outlook Express.

What has happened:
Following our normal practice:
Click on the Tools menu and click on Mail Merge… display the Mail Merge
Helper dialog box. Set up document and data source. Then in the Mail Merge
Helper dialog box, click on "Merge"… button in the lower part of the dialog
box. Opening the Merge dialog box. In the Merge to: field, drop down list -
normally we select Electronic mail.

However, Electronic mail is no longer in this list. What do we do to get it
back!?

Programs etc:
Word 2000 (9.0.2720)
Access
Outlook Exress
Windows XP SP2

Can you help?

> Ensure that win.ini has the following lines:
>
[quoted text clipped - 14 lines]
> >
> > Any clues?

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Doug Robbins - Word MVP - 08 Apr 2007 07:26 GMT

If you select Toolbars from the View menu and then check the Mail Merge
item, is the necessary button available on the toolbar that is then
displayed?

Signature

Hope this helps.

Please reply to the newsgroup unless you wish to avail yourself of my
services on a paid consulting basis.

Doug Robbins - Word MVP

> OK I have this problem too.
>
[quoted text clipped - 53 lines]
>> >
>> > Any clues?

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Peter Jamieson - 08 Apr 2007 19:47 GMT

The necessary lines have been commented out - instead of

;msconfig MAPI=1

you need

MAPI=1

and so on.

It looks as if someone has run the msconfig utility (which lets you make
changes to the way your system starts up) and made changes which may need to
be reversed. Let's hope it's just these ones.

Peter Jamieson

> OK I have this problem too.
>
[quoted text clipped - 53 lines]
>> >
>> > Any clues?

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glee - 22 Jul 2007 02:22 GMT

I have this same problem, but I have a twist to the problem. I scanned my
system for both DLLs. Only found mapi32.dll. I do not have mapi.dll. Any
suggestions?

Thx

> OK I have this problem too.
>
[quoted text clipped - 49 lines]
> > >
> > > Any clues?

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glee - 22 Jul 2007 03:42 GMT

Found mapi.dll and my win.ini entries are an exact match. Any other
suggestions?

> I have this same problem, but I have a twist to the problem. I scanned my
> system for both DLLs. Only found mapi32.dll. I do not have mapi.dll. Any
[quoted text clipped - 55 lines]
> > > >
> > > > Any clues?

Reply to this Message

Graham Mayor - 22 Jul 2007 07:40 GMT

The semi colons should not be at the beginnings of those lines. The semi
colon tells Windows to ignore the line - it's a comment marker!
The Mail section should read

[Mail]
CMCDLLNAME32=mapi32.dll
CMC=1
MAPI=1
MAPIX=1
MAPIXVER=1.0.0.1
OLEMessaging=1

Signature

<>>< ><<> ><<> <>>< ><<> <>>< <>><<>
Graham Mayor - Word MVP

My web site www.gmayor.com
Word MVP web site http://word.mvps.org
<>>< ><<> ><<> <>>< ><<> <>>< <>><<>

> Found mapi.dll and my win.ini entries are an exact match. Any other
> suggestions?
[quoted text clipped - 67 lines]
>>>>>
>>>>> Any clues?

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glee - 23 Jul 2007 04:52 GMT

This is what I found in my win.ini file:

[Mail]
MAPI=1
CMC=1
CMCDLLNAME32=mapi32.dll
CMCDLLNAME=mapi.dll
MAPIX=1
MAPIXVER=1.0.0.1
OLEMessaging=1

I recently had to reinstall Office 2000 Pro because of a problem with my HD.
After reinstalling it I did a critical update. This is when I found out the
email option was no long available in mail merge. I suspect Microsoft
considered this a major security risk and plugged the hole. Any other
suggestions?

> The semi colons should not be at the beginnings of those lines. The semi
> colon tells Windows to ignore the line - it's a comment marker!
[quoted text clipped - 79 lines]
> >>>>>
> >>>>> Any clues?

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Graham Mayor - 23 Jul 2007 06:36 GMT

See http://tips.pjmsn.me.uk/t0002.htm

Signature

<>>< ><<> ><<> <>>< ><<> <>>< <>><<>
Graham Mayor - Word MVP

My web site www.gmayor.com
Word MVP web site http://word.mvps.org
<>>< ><<> ><<> <>>< ><<> <>>< <>><<>

> This is what I found in my win.ini file:
>
[quoted text clipped - 104 lines]
>>>>>>>
>>>>>>> Any clues?

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glee - 23 Jul 2007 23:32 GMT

Not sure what I did but electronic mail does now show up on my mail merge
panel. Unfortunately the problem has evolved. When I try to do a mail merge
to email, mapi.dll is reporting an error and Microsoft is being sent a dump.

To answers Peter's question, I am using Live Mail.

> See http://tips.pjmsn.me.uk/t0002.htm
>
[quoted text clipped - 106 lines]
> >>>>>>>
> >>>>>>> Any clues?

Reply to this Message

Peter Jamieson - 24 Jul 2007 10:23 GMT

Have you ever been able to merge with Live Mail (or do you know anyone who
has)? I've never used it, but if it isn't MAPI-compatible it simply will not
work - it may be worth asking in an appropriate Live forum (sorry, I don't
know much about Live). Also, as far as I know, the only e-mail software that
will work correctly when you select the HTML format option in merge is the
full Outlook.

Peter Jamieson

> Not sure what I did but electronic mail does now show up on my mail merge
> panel. Unfortunately the problem has evolved. When I try to do a mail
[quoted text clipped - 114 lines]
>> >>>>>>>
>> >>>>>>> Any clues?

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glee - 25 Jul 2007 06:02 GMT

I have used Live Mail with Mail Merge prior to rebuilding my system. It is
somewhat working. The first two emails are making it through and then it
gets sick.

> Have you ever been able to merge with Live Mail (or do you know anyone who
> has)? I've never used it, but if it isn't MAPI-compatible it simply will not
[quoted text clipped - 123 lines]
> >> >>>>>>>
> >> >>>>>>> Any clues?

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Peter Jamieson - 25 Jul 2007 07:39 GMT

Well, I'm really guessing at this point but
a. let's assume Live Mail is set to be your default e-mail client
b. Does Live Mail have any configuration options that mention MAPI? Even if
not...
c. ...I suppose it is possible that your MAPI configuration has changed as
a consequence of re-installing Office. It may be worth re-installing the
Live Mail s/w (I don't know exactly what that consists of) again

Peter Jamieson

>I have used Live Mail with Mail Merge prior to rebuilding my system. It is
> somewhat working. The first two emails are making it through and then it
[quoted text clipped - 141 lines]
>> >> >>>>>>>
>> >> >>>>>>> Any clues?

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glee - 25 Jul 2007 21:58 GMT

I appreciate the time and the help. I will keep digging and will let you
know if I come up with a solution.

Thanks

> Well, I'm really guessing at this point but
> a. let's assume Live Mail is set to be your default e-mail client
[quoted text clipped - 150 lines]
> >> >> >>>>>>>
> >> >> >>>>>>> Any clues?

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Peter Jamieson - 23 Jul 2007 08:41 GMT

Although it's worth trying the suggestion in the page Grham has pointed you
to, I'm not sure it's going to provide the solution in this case. But nor do
I think MS has closed off the merge to email facility.

Are you using the full Outlook to do the merge, or Outlook Express, or
something else? Have you used another emailer at any point recently for any
reason?

Peter Jamieson

> This is what I found in my win.ini file:
>
[quoted text clipped - 98 lines]
>> >>>>>
>> >>>>> Any clues?

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