My office has a set up a library of about 200 forms letters we use. The
"signature" on the form letter is based on the user ID of the PC user and is
stored in a separate document from the main letters; therefore, each letter
has a line at the bottom that shows: {Includetext
"J:\Help\Binbook_Letters\G_CompClose.doc"}
One department, after the "merge to new document" saves the letters in a
directory for review and then another staff member prints them out.
Most of the letters come out with the original user's signature block, but
about 10% of the letters are coming out with the staff member's name who is
printing the letter. Obviously, we don't really want that.
I tried checking the Tools > Options > Printing > Update fields checkbox,
but they have all been unchecked.
I haven't been able to pinpoint one particular reason it is doing this. (no
poetry or logic - no rhyme or reason)
We are using Word XP(no SP's because they tend to break other apps we use)
with Office XP Pro (SP 1).
Any thoughts?