When I attempt to use the "Envelopes and Labels" option
in Word the merge fails.  A blank screen appears, but no
list address books to access.  I'm then invited to send a
message to Microsoft, but no further diagnostic messages
come back.  There are no error messages.  The address
books are working in Outlook.  I have uninstalled and
reinstalled both Outlook and the rest of Office, without
success (it still find most of the Word setup
information)  Word accesses its files from an SBS 2000
server and Outlook uses the Exchange 2000 profile.

I know that this is vague, but am wondering if anyone has
seen this behavior and might have encountered a fix.  I
can reinstall the whole workstation, but would like not
to if I can help it.