I am not sure what is causing the problem with the HTML format, but,
regardless, it will not overcome the initial problem. You will be able to
avoid that problem if you use the Express Click Yes utility for which you
will find a link in the article "Mail Merge to E-mail with Attachments" at:
http://word.mvps.org/FAQs/MailMerge/MergeWithAttachments.htm

Signature
Hope this helps.
Please reply to the newsgroup unless you wish to avail yourself of my
services on a paid consulting basis.
Doug Robbins - Word MVP
>
> I am trying to email 508 records in my database from a microsoft word
[quoted text clipped - 3 lines]
> use HTML format and in word the hour glass comes up like it is being
> sent but nothing ever gets sent to my email. What is the problem?