I have this same problem. Waiting for answer.
Are you using the same version of Word and Outlook. It will not work if you
are using Outlook 2003 and Word XP.
See http://www.slipstick.com/outlook/ol2003/upgrade.htm
If you are using the same vesion, it has been reported that running "Detect
and repair" has overcome the problem.

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Hope this helps.
Please reply to the newsgroup unless you wish to avail yourself of my
services on a paid consulting basis.
Doug Robbins - Word MVP
>I have this same problem. Waiting for answer.
>
>> It looks like something gets sent but nothing appears in the sent mail of
>> my
>> outlook. No error message either. What am I missing?
Adam Wolf - 21 Nov 2005 21:28 GMT
Same issue here, but it WAS working and now has stopped. Using the same
versions of WOrd and Outlook.
> Are you using the same version of Word and Outlook. It will not work if you
> are using Outlook 2003 and Word XP.
[quoted text clipped - 9 lines]
> >> my
> >> outlook. No error message either. What am I missing?