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MS Office Forum / Word / Mailmerge and Fax / November 2005mail merge not sending emails
Every week, I set up a mail merge to 1800 customers. I export the user list from a CMS system in CSV format. I edit is Excel so that is it just first name, last name, email. I set p the email, go to Tools, Mail Merge and go through all the steps to set up my email. I click on the last step which is "Electronic Mail". I then usually do a test of 4 just to make ssure I have the formatting correct. But nothing seems to happen when I test. Then I send to all of them. It tells me it is merging each record but it goes through the entire list in about 20 seconds when int he past, it took a quick second to actually merge and send the email. It happnes so fast, the emails are not being sent, don't show up in Outbox, and don't end up in sent mail. I just did an Outlook 2003 update from Microsoft so I am guessing somethign has changed but I have exhausted the online help. Please advise if anyone has any ideas or has run into this. You must have the same version of Word and Outlook. See http://www.slipstick.com/outlook/ol2003/upgrade.htm  SignatureHope this helps. Please reply to the newsgroup unless you wish to avail yourself of my services on a paid consulting basis. Doug Robbins - Word MVP > Every week, I set up a mail merge to 1800 customers. I export the user > list [quoted text clipped - 16 lines] > has changed but I have exhausted the online help. Please advise if anyone > has any ideas or has run into this. I have office 2003 professional. Word and Outlook are both 2003. The only change from successfull,y running this same email merge from last week to this week was doing an Office 2003 Updates from Microsoft. > You must have the same version of Word and Outlook. > [quoted text clipped - 20 lines] > > has changed but I have exhausted the online help. Please advise if anyone > > has any ideas or has run into this. I believe that I have a fully updated version of Office 2003 and I cannot replicate your problem. Are you sure that there is not some other change that has been made? SignatureHope this helps. Please reply to the newsgroup unless you wish to avail yourself of my services on a paid consulting basis. Doug Robbins - Word MVP >I have office 2003 professional. Word and Outlook are both 2003. The only > change from successfull,y running this same email merge from last week to [quoted text clipped - 29 lines] >> > anyone >> > has any ideas or has run into this. I ran "detect and repair" and now it recognizes that I am using the same version of Word and Outlook. It was in fact stuck thinking i was not using word 2003. thanks for the help. > I believe that I have a fully updated version of Office 2003 and I cannot > replicate your problem. Are you sure that there is not some other change [quoted text clipped - 33 lines] > >> > anyone > >> > has any ideas or has run into this. |
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