Where does it say that "the addresses are there"?
See the article "Mail Merge to Labels with Word XP" on fellow MVP Graham
Mayor's website at
http://www.gmayor.com/mail_merge_labels_with_word_xp.htm

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Hope this helps.
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Doug Robbins - Word MVP
>i did a merge into word from excel and it says the addresses are there, but
> they are not visible and they do not print. what am i doing wrong?