Inconsistent results with Zip code

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Sarah K - 30 Nov 2005 20:39 GMT

I had a user who was having the problem with zip codes displaying as 0's when
merged into a Word document. I read the tips on this site on how to fix it,
which were very helpful.

My question regarding this issue is a little different. When I ran the
merge on my machine, all of the zip codes displayed properly without switches
or selecting "Comfirm conversion at Open". I confirmed that she and I were
completing the merge in the same way. We both have Word 2002 SP2. I DO have
Word 2003 installed on my machine also, but I made sure I was working in 2002.

While my client was satisfied with the workaround, she wants to know why I
could complete the merge successfully, but she got 0's. Any ideas on an
explanation?

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Graham Mayor - 01 Dec 2005 07:01 GMT

Your machine doesn't have the latest security updates. Hers does.

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> I had a user who was having the problem with zip codes displaying as
> 0's when merged into a Word document. I read the tips on this site
[quoted text clipped - 11 lines]
> why I could complete the merge successfully, but she got 0's. Any
> ideas on an explanation?

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