Earlier versions of Word were unable to do this. I am pretty sure that the
function was restored with the SP2 update for Word 2003. Be aware that you
have no control whatsoever about how the user will view the message whether
or not you send it in html format. If you want to be sure that the recipient
sees the message as intended, you need to send it as a PDF attachment - See
the article prepared by fellow MVP Doug Robbins at
http://word.mvps.org/FAQs/MailMerge/MergeWithAttachments.htm

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Graham Mayor - Word MVP
My web site www.gmayor.com
Word MVP web site http://word.mvps.org
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> I have created a nice looking document in Word, then use the e-mail
> merge function to send out via e-mail. When I look in my sent folder
> through Outlook, the e-mail went out in plain text. What do I need
> to do so it send it out in either HTML or Rich Text format?