It sounds like your merge source letter document has an empty second page.
What happens when you merge to a new document and page through that
document?
http://www.gmayor.com/mail_merge_labels_with_word_xp.htm and
http://www.gmayor.com/formatting_word_fields.htm cover most of the issues
that you need to know about when changing from Word 2000 - 2003.

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Graham Mayor - Word MVP
My web site www.gmayor.com
Word MVP web site http://word.mvps.org
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Graham, thanks for your response.
Unfortunately the source document doesn't have a second page, and when I
merge to a new document, the status bar displays 1/85 but when paging down
say to the second page, the status bar says 3/85 when in fact the second page
is definitely displayed. The same problem will occur as I scroll down
through the document. It is most odd!
Regards Heather
> It sounds like your merge source letter document has an empty second page.
> What happens when you merge to a new document and page through that
[quoted text clipped - 14 lines]
> >
> > It doesn't make sense and would love an answer to my problem.
Cindy M -WordMVP- - 09 Jan 2006 15:04 GMT
Hi =?Utf-8?B?RExT?=,
> Unfortunately the source document doesn't have a second page, and when I
> merge to a new document, the status bar displays 1/85 but when paging down
> say to the second page, the status bar says 3/85 when in fact the second page
> is definitely displayed. The same problem will occur as I scroll down
> through the document. It is most odd!
Go into the merge result and File/Page Setup/Layout. Is the option for even/odd
pages activated? If yes, you can delete this result file. Go back to the main
merge document and deactivate this option. Now when you execute the merge those
missing (even) pages should go away.
Cindy Meister
INTER-Solutions, Switzerland
http://homepage.swissonline.ch/cindymeister (last update Jun 8 2004)
http://www.word.mvps.org
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