> Try it again. I updated the page recently and it may have been temporarily
> down. You can get this page in PDF format from my downloads page.
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> >
> > Liz
When you go back into the Recipients dialog box, is it definitely the blue
arrow that's been greyed, or the All option that appears when you click it?
(I haven't been able to reproduce the "Blue arrow goes grey" behaviour here
so far).
Are you able to click any of the columns and see any of the drop-down
options? If so, can you get into the "Advanced..." option and clear out any
filtering in there?
Peter Jamieson
> Hi Graham
>
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>> >
>> > Liz
Graham Mayor - 27 Jan 2006 08:13 GMT
I have not been able to reproduce the problem either which suggests that
there may be a minor corruption in either the data file or the merge
document. See also http://www.gmayor.com/what_to_do_when_word_crashes.htm
I would be inclined to merge all the records into a one row table containing
all the fields and set the document type to catalog/directory then merge to
a new document. Add a field title row to the table and use that as a merge
source.

Signature
<>>< ><<> ><<> <>>< ><<> <>>< <>><<>
Graham Mayor - Word MVP
My web site www.gmayor.com
Word MVP web site http://word.mvps.org
<>>< ><<> ><<> <>>< ><<> <>>< <>><<>
> When you go back into the Recipients dialog box, is it definitely the
> blue arrow that's been greyed, or the All option that appears when
[quoted text clipped - 50 lines]
>>>>
>>>> Liz
Liz J - 27 Jan 2006 20:30 GMT
I would agree about the corruption problem if it were just this one file it
was happening with. But I have a class full of Year 11 pupils who are also
trying to do this. For some it works, and for some it doesn't.
All are on the same network using the same software. There must be
something slightly different about the way in which they are setting up the
merge but I can't identifiy it.
Thanks for all the help anyway, your time is appreciated
Liz
>I have not been able to reproduce the problem either which suggests that
>there may be a minor corruption in either the data file or the merge
[quoted text clipped - 58 lines]
>>>>>
>>>>> Liz
Graham Mayor - 28 Jan 2006 06:51 GMT
Are the students sharing the same files/templates? Sharing a data file could
be the cause.

Signature
<>>< ><<> ><<> <>>< ><<> <>>< <>><<>
Graham Mayor - Word MVP
My web site www.gmayor.com
Word MVP web site http://word.mvps.org
<>>< ><<> ><<> <>>< ><<> <>>< <>><<>
> I would agree about the corruption problem if it were just this one
> file it was happening with. But I have a class full of Year 11
[quoted text clipped - 77 lines]
>>>>>>
>>>>>> Liz
Liz J - 28 Jan 2006 13:52 GMT
No, the students have their own templates etc.
Someone on the teachers ng suggested that we might be producing a data list
by mistake rather than filtering. I am not near my 2003 version at the
moment but I will investigate that. Is it easy to do a data list by
mistake?
Liz
> Are the students sharing the same files/templates? Sharing a data file
> could be the cause.
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>>>>>>>
>>>>>>> Liz
Liz J - 27 Jan 2006 20:32 GMT
Yes, it is definitely the blue arrow that has been greyed. The one at the
top of the column that was used to filter.
When I click on the arrow, All is an option but choosing it just results in
the few records that I have just used.
Choosing Clear doesn't do anything and neither does advanced. The system
does not seem to think that there has been any selection. It is as if the
database only has those records once I have selected the filter.
Liz
> When you go back into the Recipients dialog box, is it definitely the blue
> arrow that's been greyed, or the All option that appears when you click
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>>> >
>>> > Liz