> Impatient? It's been two days and we have got nothing at
> all solved. This is business stuff that needs done as soon
> as possible. I can't just put business on hold
> for "technical support" that's gonna take me a week.
> I can now see why this is a free support area. I guess you
> get the help you pay for.
Or, put perhaps a bit differently, if you're too stingy to
invest in proper training, or a beginner's level book, you
end up paying for it by spending more time on a project than
it ought to take.
If you take a few minutes to read other message threads in
this group, you'll see that support/satisfaction is actually
quite high. But getting a good answer does depend on everyone
"being on the same wavelength". And unfortunately, we simply
can't look over your shoulder and say "Aha!"
For more detailed information on what these groups are, and
concrete suggestions for solving your problem, please see my
response in the on-gong thread.
Cindy Meister