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MS Office Forum / Word / Mailmerge and Fax / February 2006

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Why does Word stop running when I "get data" in Merge helper box?

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CFAnnie - 27 Feb 2006 03:06 GMT
I have used the mail merge a lot in my Office 2000 Word Program.  It just
stopped working.  When I click on get data, the Merge Helper box comes up and
then it stops responding and I have to get out of the program entirely.  I
have uninstalled Office 2000 and reinstalled it but nothing seems to help.  I
also tried to "repair" before I did the complete uninstall and install.  Any
help will be appreciated.

Thank you, Anne
Anne Troy - 27 Feb 2006 03:30 GMT
Try Word troubleshooting, Anne:
http://www.officearticles.com/word/steps_to_troubleshooting_microsoft_word.htm
And I'm so GLAD to see you spell your name correctly!!

************
Hope it helps!
Anne Troy
www.OfficeArticles.com
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Check out: www.ExcelUserConference.com

>I have used the mail merge a lot in my Office 2000 Word Program.  It just
> stopped working.  When I click on get data, the Merge Helper box comes up
[quoted text clipped - 7 lines]
>
> Thank you, Anne
 
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