Can you spell out what you mean by "documents"?
Do you mean that
a. multiple pages are printed for each record in the data source, or
b. that she is merging to a new document, and instead of ending up with a
single new ouptput document open in Word, she ends up with multiple
documents saved on disk or
c. something else?
If it is (a), it usually means that there are section/page breaks in the
mail merge main document, or that a double-page/double-sided layout is set
up in File|Page Setup
If it is (b), it sounds as some VBA code or an addin is affecting what
happens - you could usefully compare what is in Tools|Templates and Add-ins
on your machine and her machine.
Peter Jamieson
> What is wrong when during a mail merge, documents are created for each of
> the
> records instead of pages? I have not experienced this problem, but a
> friend
> of mine has. She e-mailed me her source document, and it looks OK. Could
> something be in her data document that is causing this?
Ann - 05 May 2006 16:22 GMT
She said she is getting multiple documents. Do you have any other ideas than
Tools|Templates and Add-ins? Thanks for your help.
> Can you spell out what you mean by "documents"?
>
[quoted text clipped - 21 lines]
> > of mine has. She e-mailed me her source document, and it looks OK. Could
> > something be in her data document that is causing this?
Peter Jamieson - 05 May 2006 16:54 GMT
> She said she is getting multiple documents. Do you have any other ideas
> than
> Tools|Templates and Add-ins?
No, I don't, but if multiple documents are being saved to disk then either
there is an add-in, or some VBA code is running, and that code would have to
be in the document itself, or in the template to which it is attached, or in
normal.dot.
Peter Jamieson
> She said she is getting multiple documents. Do you have any other ideas
> than
[quoted text clipped - 30 lines]
>> > Could
>> > something be in her data document that is causing this?
Ann - 06 May 2006 05:25 GMT
Peter,
Thanks for your help. My friend is in another state so I don't know if we
will get this resolved or not.
> > She said she is getting multiple documents. Do you have any other ideas
> > than
[quoted text clipped - 41 lines]
> >> > Could
> >> > something be in her data document that is causing this?