Word Shuts Down w/Error Message

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Harriet - 26 Jul 2003 23:54 GMT

Word is constantly shutting me down ("Microsoft has
encountered an error...")in the midst. It always comes
back up saved from where I was as I have it automatically
save every two min. We have installed Word as a new
install (I have XP Home) and it still does it. Only in
Word, no other program. Please advise

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Graham Mayor - 27 Jul 2003 09:20 GMT

Do you have any add-ins loading with Word?
Acrobat? Winfax? Norton AV? Badly behaved add-ins are a common cause of such
problems.
See also http://www.gmayor.dsl.pipex.com/what_to_do_when_word_crashes.htm
Note that 'save autorecover information' is not the same as 'autosave'. For
that you need SaveReminder linked from the favourites page of my web site.

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Graham Mayor - Word MVP
E-mail gmayor@mvps.org
Web site www.gmayor.dsl.pipex.com
Word MVP web site www.mvps.org/word
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> Word is constantly shutting me down ("Microsoft has
> encountered an error...")in the midst. It always comes
> back up saved from where I was as I have it automatically
> save every two min. We have installed Word as a new
> install (I have XP Home) and it still does it. Only in
> Word, no other program. Please advise

Reply to this Message