When your customizations don't stick, it's usually for one of two reasons:
1. There is damage to the Registry. You can rebuild the Data key following
the instructions at http://word.mvps.org/FAQs/AppErrors/MissingMenusEtc.htm
2. A global template or add-in loading at startup is resetting your options.
Troubleshoot this by temporarily moving each of the add-ins out in turn and
restarting Word until you find which one is doing it, then decided whether
you can live without the add-in or live with the aggravation (or contact the
maker of the add-in for a corrected version).
--
Suzanne S. Barnhill
Microsoft MVP (Word)

Signature
Words into Type
Fairhope, Alabama USA
Word MVP FAQ site: http://www.word.mvps.org
Email cannot be acknowledged; please post all follow-ups to the newsgroup so
all may benefit.
> Dear Folks,
>
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>
> Help !
Thanks for the prompt response.
Can you clarify re: add-ins..?
Would these be Word add-ins, add-ins to other Office
programs, or other add-ins to other programs?
thanks again
>-----Original Message-----
>When your customizations don't stick, it's usually for one of two reasons:
[quoted text clipped - 33 lines]
>
>.
Suzanne et al,
I decided to work on the registry, after a backup, of
course and am glad to report that my customized toolbar
is now "sticky" and I'm happy.
>-----Original Message-----
>When your customizations don't stick, it's usually for one of two reasons:
[quoted text clipped - 33 lines]
>
>.
Suzanne S. Barnhill - 26 Mar 2004 21:45 GMT
Good! I'm glad that worked for you. To answer your other question, this
would be add-ins to Word that load at startup. You can see a list of (most
of) these in Tools | Templates and Add-ins (you may not have any, but most
users have at least one). Some add-ins (COM add-ins) are not listed but can
be detected in another way; see
http://word.mvps.org/FAQs/Customization/CheckIfAddinsInstalled.htm.
--
Suzanne S. Barnhill
Microsoft MVP (Word)

Signature
Words into Type
Fairhope, Alabama USA
Word MVP FAQ site: http://www.word.mvps.org
Email cannot be acknowledged; please post all follow-ups to the newsgroup so
all may benefit.
> Suzanne et al,
>
[quoted text clipped - 50 lines]
> >
> >.