Save As button doesn't work in Word 2002

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briana - 09 Jun 2004 22:52 GMT

I have a user who tries to do a Save As... on any
document in Word and it gives her an error message.
Something about the macro settings needing to be
changed. (they are set at medium) I did a repair on
Office XP and that didn't work. In addition, I went to
templates and add-in's under the tools menu to see if
there was anything there that could be added and there
wasn't. Any ideas would be greatly appreciated.

Thanks!!

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Herb Tyson [MVP] - 10 Jun 2004 03:19 GMT

Not sure if this is the problem in this case. However... often, Save As
problems are the result of macro viruses. So, that's the first thing I'd
check (update your a/v definitions and do a scan).

Otherwise, it might be a menu/command problem. In that case, I'd look here
for generic troubleshooting steps which affect not just opening Word, but
working with it once it is open:

http://www.mvps.org/word/FAQs/AppErrors/ProbsOpeningWord.htm

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> I have a user who tries to do a Save As... on any
> document in Word and it gives her an error message.
[quoted text clipped - 6 lines]
>
> Thanks!!

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Raghu Prakash - 10 Jun 2004 03:19 GMT

Hi Briana,

To Start of with I would request you to get the lates Service pack for
your Word. Microsoft Knowledge Base Article 276367
OFF2000: How to Obtain the Latest Office 2000 Service Pack

Microsoft Knowledge Base Article - 324375
http://support.microsoft.com/default.aspx?scid=kb;en-us;324375

Microsoft Knowledge Base Article - 212098
http://support.microsoft.com/default.aspx?scid=kb;en-us;212098 .

Microsoft Knowledge Base Article - 328157
http://support.microsoft.com/default.aspx?scid=kb;en-us;328157

Please let me know has this helped You...
Thank you...
Raghu...
This posting is provided "AS IS" with no warranties, and confers no rights

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