If the previous user actually has an old document loading at startup, then
you need to change the shortcut used to start Word, which will have a switch
that accomplishes this purpose (see Word's Help under "Control what happens
when you start Word"). But if (as is more likely) you also get this document
when you press the New button, then the document has somehow been saved in
or as Normal.dot. See
http://www.mvps.org/word/FAQs/AppErrors/BlankDocNotBlank.htm
--
Suzanne S. Barnhill
Microsoft MVP (Word)
Words into Type
Fairhope, Alabama USA
Word MVP FAQ site: http://www.mvps.org/word
> The previous user for this computer somehow had Word
> programmed to always launch a document she created. Every
[quoted text clipped - 3 lines]
> then proceed with my document. How can I put this program
> back to it's origional settings? Help...