They typically are saved in Normal.dot. Check Tools - Options - Save -
Prompt to Save Normal template.
With that option checked, you will be prompted to save changes to Normal.dot
when closing Word. You also can force Word to save changes at any time by
pressing Shift and clicking File - Save All (pressing Shift while clicking
File forces the Save All command to appear).
Hope this helps...

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Herb Tyson MS MVP
Please respond in the newsgroups so everyone can follow along.
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>I just today saved my custom toolbar settings when a
> dialogue box appeared, but I cannot find the place to do
> it again or to retrieve them. Please help. Thanks,
> Elizabeth
Elizabeth - 13 Sep 2004 13:14 GMT
Thanks for the reply. This is different. It is a "backup"
file that saves all personal settings. Any other ideas?
Eliz...
>-----Original Message-----
>They typically are saved in Normal.dot. Check Tools - Options - Save -
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>
>.
Graham Mayor - 13 Sep 2004 14:49 GMT
There is no function inherent in Word to do this, but it's anyone's guess
what other software you may have. How about the Office 'Save My Settings'
Wizard?
Windows Start > programs > Microsoft Office > Office Tools.

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Graham Mayor - Word MVP
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> Thanks for the reply. This is different. It is a "backup"
> file that saves all personal settings. Any other ideas?
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