Hi Doug,
First select the thing (text, picture, etc.) that you want to have as the
"result" of the autotext. Then the New item will be active. See
http://www.word.mvps.org/faqs/customization/AutoText.htm.

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Regards,
Jay Freedman
Microsoft Word MVP FAQ: http://word.mvps.org
> when i select insert>autotext>new the new selection is
> grayed out.
>
> how can i fix this?
Thanks.
>-----Original Message-----
>Hi Doug,
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>
>.