Like the hundreds of others who have written in with this same problem, you
have a minor registry corruption. See
http://www.gmayor.com/my_toolbars_are_missing.htm or
http://word.mvps.org/FAQs/AppErrors/MissingMenusEtc.htm

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    Graham Mayor -  Word MVP
  Web site www.gmayor.com
 Word MVP web site www.mvps.org/word
<>>< ><<> ><<> <>>< ><<> <>>< <>>< ><<>

I have the same problem as Julian.  I am a user of
Microsoft Office 2000.  I have lost all my menus and
toolbars in Word 2000.  Without any toolbars or menus, all
I can do is Find and Replace and Save.  All the other menu
items are not available to me.  I tried repairing Office
from the CD. That did not work.  I also tried removing
Office completely and reinstalling it from the CD.  That
did not work.  Is there a hidden Microsoft Office
preference file that might contain a hidden preference
that would cause this?  

I would appreciate any help you may be able to offer.  
Robert Rains,  rainsrg@comcast.net

The problem was "Loss of all menus and toolbars in word
2000"

Here is the solution that worked for me:

1.  Go to the Word 2000 Frequently Asked Questions at:
   <http://support.microsoft.com/default.aspx?scid=fh;EN-
US;word2kfaq&product=wrd20>

2.  Scroll down to "Toolbars and Menus"

3.  Click on "When I start Word, my toolbars and menus
   are missing..."
   This will take you to
   <http://support.microsoft.com/default.aspx?
kbid=242368&product=wrd20>

4.  Scroll down to:  "Step 1: Start Word Using
   Default Settings"

   Start Word from the "Start" button, using
   the /a switch as follows:
   a. Click Start and then click Run.
   b. Click Browse.
   c. Use the "Look in" box to locate Winword.exe,
      and then click to select it.
   d. Click Open.

      NOTE: This step fills in the Open box in the
      Run dialog box.  Click in the Open box after
      Winword.exe.

      NOTE: The path to the Winword.exe file in the
      Run dialog box is enclosed in quotation marks.  
      Be sure to click to the right of the closing  
      quotation mark. Type a space, and then type /a.

      The statement in the Open box should look similar
      to the following example:
"C:\Program Files\Microsoft Office\Office\Winword.exe" /a

   e. Click "OK" in the Run dialog box.
      If Word starts correctly, you have resolved
      the problem.

This solution worked for me!!

Have a nice day,

Robert
=======================================================

This was the problem:

On my home computer, I was using Windows 2000 version
5.00.2195, Service Pack 4.  I was also using Microsoft
Office 2000.  The Microsoft Office 2000 Product ID is
26904-OEM-0083334-24774.

My copy of Word was working fine until Sept 23, 2004.  On
Sept 23, 2004, I installed two Microsoft-recommended
updates:
1.  Microsoft GDI+ Detection Tool (KB873374)
2.  Microsoft Security Update for Internet Explorer 6
Service Pack 1 (KB833989)

From Sept 23, 2004 to Sept 25, 2004, when I opened Word,
the menu bar and tool bar were missing.  All I could see
was the ruler.  I couldn't click on the "File" menu
because it wasn't there.  I couldn't click on the "Help"
menu because it wasn't there.  I had tried removing
Microsoft Office and completely reinstalling it from the
CD.  That didn't help.